Terms of Service


ABOUT US AND OUR SERVICE

1.1. Platovon Learning Limited (company number 11197503, “Platovon Learning”, “our”, “we”, “the Company”) is a company registered in England and Wales.
1.2. We operate the website, https://platovonlearning.co.uk/ and https://www.grouptuitions.co.uk/ and their related subdomains (referred to collectively here as “the Site”). Our provision, management and administration of the Site and of any content included therein, including the provision of content and other services to members (as defined in clause 5 below), are referred to in these terms as “the Services”.
1.3. To contact us, please email our customer support team via help@platovonlearning.co.uk.

ABOUT THESE TERMS OF SERVICE

2.1. Please read these terms of service (“the Terms of Service”) carefully before participating in, accessing or using any of the Services. The Terms of Service apply to the Services. By using the Services you acknowledge that you have read the Terms of Service and agree that the Terms of Service constitute a binding legal agreement between the user (“you”) and Platovon Learning. If you do not agree with the Terms of Service, you must not use the Services.
2.2. Please read our privacy policy (“the Privacy Policy”) which you can find here: https://platovonlearning.co.uk/privacy-policy. By using the Services you acknowledge that you have read the Privacy Policy and agree to its terms. If you do not agree with the Privacy Policy, you must not use the Services.
2.3. Your attention is particularly drawn to clauses 4.1 to 4.8 (warnings regarding scope of the Services).
2.4. The Terms of Service and any dispute arising out of or in connection with the Terms of Service are governed by the laws of England and are subject to the exclusive jurisdiction of the courts of England.

AGE RESTRICTION

3.1. If you are under 13:
3.1.1. please do not use the Services; and
3.1.2. Please do not attempt to register for courses (see clause 5 below) or send any information about yourself to the Company, including your name, address, telephone number, or email address.
3.2. If it comes to our attention that we have unknowingly gathered information from a person under the age of 13, we will delete that information immediately.

HOW TO USE THE SERVICES

Warnings regarding the scope of the Services
4.1. The Services, including the content of the Site, are intended for educational and learning purposes only. The Services are not intended to, and do not, constitute legal, professional, medical, psychological, therapeutic or healthcare advice or diagnosis or counselling, and may not be used for such purposes.
4.2. Platovon Learning does not represent or warrant or otherwise agree that the Services will be uninterrupted, error-free, reliable or timely, that defects will be corrected, or that the Services or any relevant server are free of viruses or other harmful components.
4.3. Platovon Learning does not guarantee that videos or files available for viewing through the Site will be free of contaminating or damaging code such as viruses, trap doors and the like.
4.4. Platovon Learning does not endorse content, nor warrant the accuracy, completeness, correctness, timeliness or usefulness of any opinions, advice, content, services, or merchandise provided through the Site or on the internet generally.
4.5. Platovon Learning does not make or provide any guarantee, representation, warranty or any other agreement of any kind, whether express or implied, whether written or oral, that the information and/or any services provided on or through the Site are valid, accurate, correct, complete, exhaustive of any given subject matter or fit for any particular purpose. It is extremely important that you check the information provided and requirements published by any relevant exam board (s) and school in order to ensure the accuracy, validity, completeness, exhaustiveness and fitness for any particular purpose of the information appearing on or any services provided through the Site. You rely on all and any such content and/or services strictly at your own risk.
4.6. Any answers or solutions provided on the Site (including model answers or videos) constitute Platovon Learning’ interpretation of an answer and/or solution to a given question. However, those answers and/or solutions are not and are not held out as being the correct or definitive answer to that question. There may be scope for a range of other answers or solutions to that question.
4.7. Platovon Learning is not liable or responsible in any way if you (or your student(s) or child/children where relevant) incorrectly answer a question in an assignment, exam or any form of formal testing administered by a school or exam board by using a method or procedure featured on the Site, including methods or procedures which do not correspond to the methods or procedures taught at the relevant student’s school (or equivalent educational facility).
4.8. Platovon Learning does not in any way guarantee any outcome in formal or informal academic testing.
Restrictions on use
4.9. When using the Site and the Services you agree not to:
4.9.1. Modify, download, reproduce, copy or resell any material which is featured on the Site, the Site’s content or any other service offered by Platovon Learning.
4.9.2. Commercially use the Services, the Site, the content or any portion derivative thereof.
4.9.3. Bypass any measure put in place to prevent or restrict access to any portion of the Site or any other service operated, owned and managed by Platovon Learning.
4.9.4. Interfere with or damage in any way the operation of the Site, by any means, including uploading viruses, adware, spyware, worms, or other malicious code.
4.9.5. Use any robot, spider, data miner, crawler, scraper or other automated means to access the Site to collect information from or otherwise interact with the Site.
4.9.6. Reverse engineer, dissemble, decompile or otherwise attempt to discover the source code or underlying algorithms of all or any part of the Site, Platovon Learning’ Social Media page or any related cloud service administered, managed and owned by Platovon Learning. The sole exception to this prohibition is where such activity is expressly permitted by applicable law.
4.9.7. Use the Site, our Social Media pages or any other related services unlawfully, which could damage, disable or impair the Site.
4.9.8. Use the Site for any illegal purpose, or in violation of any local, state, national, or international law, including, without limitation, laws governing intellectual property and other proprietary rights, and data protection and privacy.
4.9.9. Collect contact information from the Site, Social Media pages or any other related services administered, managed and owned by Platovon Learning for the purpose of sending emails, unwarranted messages or for the benefit of any third party.
4.9.10. Modify or create derivatives of any part of the Site, Social Media pages or any other services administered, managed and owned by Platovon Learning.
4.9.11. Post, upload or distribute any defamatory, slanderous or inaccurate user content or any other form of content.
4.9.12. Post, upload or distribute any user content that is unlawful, offensive, pornographic, harassing, threatening, racist, hateful or otherwise inappropriate.
4.9.13. Impersonate any person or entity, falsely state or otherwise misrepresent yourself and your age, or create a false identity on the Site, Platovon Learning’ Social Media pages or any other services.
4.9.14. Use or attempt to use another member’s account. Under no circumstances will this be permitted.
4.9.14A.  Log into the Site on more than one device at any given time.
4.9.15. Delete, remove or obscure any copyright or other proprietary notices on the Site, Social Media pages or any other services.
4.9.16. Upload, post, transmit or otherwise make available any unsolicited offers, advertisements, proposals or send junk mail or spam to other users of the Site. This includes, but is not limited to, unsolicited advertising, promotional materials, or other solicitation material, bulk mailing of commercial advertising, chain mail, informational announcements, charity requests, and petitions for signatures.
4.9.17. Upload, post, transmit, share, store or otherwise make publicly available any private information of any third party, including addresses, phone number, email addresses, credit card numbers et cetera.
4.9.18. Solicit personal information from anyone under 18 or solicit passwords or personal information for commercial or unlawful purposes.
4.9.19. Upload, post, transmit, share or otherwise make available any material that contains software viruses or any other computer code, viruses, malware, bots, files or programs designed to interrupt, destroy or limit the functionality of any computer software or hardware or telecommunications equipment.
4.9.20. Upload, post, transmit, share, store or otherwise make available content that would constitute, encourage or provide instructions for a criminal offence, violate the rights of any party, or that would otherwise create liability or violate any local, state, national or international law.
4.9.21. Upload, post, transmit, share, store or otherwise make available content that, in the sole judgment of Platovon Learning, is objectionable or which restricts or inhibits any other person from using or enjoying the Site, or Platovon Learning’ Social Media pages, or which may expose Platovon Learning or its users to any harm or liability of any type.

SUBSCRIPTION

Registration
5.1. A significant percentage of the contents on the Site is available for free use after activating your registered account.
5.2. To access additional contents,  you will be required to purchase a subscription plan of your choice at a token.
5.3. In order to register you will be required to provide certain information, including your full name, email address and contact phone.
5.4. The information you provide must be true, accurate, current and complete. If the original information provided upon initial sign-up changes after this time, it is your obligation to update and correct it. If any information provided by you is not true, accurate, current or complete, Platovon Learning maintains the right to terminate your account and refuse any current or future access or use of the Site.
5.5. When selecting a password, for your own security you should choose a combination of lower case, uppercase, number and symbols (for example, Gbdj^%$). Please ensure you select a password unique for your Platovon Learning account. Avoid choosing obvious words or dates such as a nickname or your birth date. Please exercise maximum caution to keep your username and password confidential and log-off from Site when your session is complete to prevent unauthorised access to your information. If your username or password is subject to unauthorised access, you should immediately inform Platovon Learning.
5.6. Once Platovon Learning has received your information, you will be sent a confirmation email to activate your account. You will have your own dedicated account dashboard, with a lot of useful menus to understand and navigate the Site.
5.7. For security purposes, each User’s account can only be accessed on one device at a time. As explained in clause 5.15.2 below, we are able to monitor all Users’ usage of the Site and we do not permit Users to share their login details. If you have been logged out of your account, please check that you are not logged in on any other device and that you have not shared your login details with anyone else.
5.7A. You can access the Site from a maximum of five devices within a 60-day period.  If you exceed this number, your account may be terminated.
Charges and Payment
5.8. To access certain courses and exams, Users must purchase certain token credits on an ad hoc payment basis.
5.9. Platovon Learning reserves the right to make any changes at any time to the amount, structure or timing of any charges and/or payments for any of the Services.
5.10. You will be billed on an adhoc basis and you can purchase additional token credits as you deem fit. There is no binding contract at all and you will still have full access to your account if you decide to stop purchasing token access to some courses and exams.
5.11. After exhausting your token credits, you can purchase additional credits to access more paid courses and exams as you deem fit. You only have to do this if you need more access to any of our paid services.
5.12. A valid payment method, including credit card or debit card, is required to process the payment for your credit tokens. You shall provide Platovon Learning with accurate and complete billing information including your full name and details of a valid payment method. By submitting such payment information, you automatically authorise Platovon Learning to charge all credit token fees incurred through your account to any such payment instruments.
Termination and suspension
5.15. Platovon Learning may terminate or suspend with immediate effect and without notice your access to and use of the Services as a User, for any reason, and, in particular if we:
5.15.1. do not receive payment;
5.15.2. believe you have shared your account with another student, person or entity (Platovon Learning is able to monitor your usage of the service and will use this information to draw a conclusion as to whether you have shared your account details);
5.15.2A. believe that you have logged into the Site on more than five devices within a given 60-day period;
5.15.3. believe that you have breached any of the Terms of Service;
5.15.4. are unable to verify the accuracy or validity of any information provided by you; or
5.15.5. suspect fraudulent, abusive or illegal activity by you.
5.16. Platovon Learning may come to a conclusion which will result in termination or suspension even if it is based upon our opinion or mere suspicion or belief, without any duty to prove that our opinion or suspicion is well-founded and even if our opinion or suspicion proves not to be well-founded.
5.17. At any point, if Platovon Learning deems user conduct to be unsuitable, the Company may, of its own volition, choose to terminate any licence or permission previously granted to a user.
5.18. You may cancel your account at any time but under no circumstances will Platovon Learning provide a refund of any payment(s) (see clause 12 below).

THIRD PARTIES

6.1. Platovon Learning is not associated with and is not an agent of any third party, including any party named or linked on the Site, and therefore does not have any authority as regards such third parties.
6.2. Platovon Learning maintains no jurisdiction over, endorsement, responsibility or liability for any content, products, advertising or other resources available from any third party.
6.3. By agreeing to the Terms of Service, you agree that Platovon Learning (and our officers, directors and employees) have no liability to you in relation to any dispute you may have with any third party.
6.4. Platovon Learning is a private company and acts solely and entirely independently from any exam board, including any exam board mentioned on the Site. Platovon Learning and the exam boards (whether or not mentioned on the Site) share no formal contract, affiliation, endorsement or association with each other. In no way do any of the exam boards manage, check or engage in any quality control in respect of any of the Services, including any of the content available on the Site. As explained in clause 4 above, reliance on the Services, including any information appearing on the Site, is strictly at your own risk.

COPYRIGHT

7.1. By agreeing to the Terms of Service, you acknowledge that all of the content and information provided on the Site and/or through the Services, or contained in any advertisements, sponsorships, or presented to you by Platovon Learning, is protected by relevant copyrights, trademarks, service marks, patents, or other proprietary rights and laws. This applies to all the content and information, including but not limited to text, software, music, sound, photographs, graphics, video or other material featured on the Site.
7.2. Except as expressly authorised by Platovon Learning, you agree not to copy, reproduce, download, modify, translate, publish, broadcast, transmit, distribute, publish, edit, adapt, upload, share, display, license, sell or otherwise exploit for any purposes whatsoever any content featured on the Site.
7.3. Platovon Learning reserves all relevant rights to the content on the Site not expressly granted in the Terms of Service.

Limitation of Liabilities

8.1. To the fullest extent permitted by the applicable laws Platovon Learning, on its own behalf and on behalf of its parents, subsidiaries, affiliates, officers, directors, shareholders, employees and suppliers, exclude and disclaim liability for any losses and expenses of whatever nature and howsoever arising including, without limitation, any direct, indirect, special, incidental, consequential, punitive or exemplary damages, including but not limited to loss of business, profits, data, use, revenue or other economic advantage, claims of third parties, arising out of or in connection with the Services, or any linked services or websites, even if advised of the possibility of such damages. This limitation of liability applies whether the alleged liability is based on contract, tort (including negligence) strict liability or any other basis.
8.2. The limitations set out in clause 8.1 above are fundamental to the bargain between us and you. The Services would not be provided without such limitations.
8.3. Platovon Learning’ liability, and/or the liability of our parents, subsidiaries, officers, directors, employees, and suppliers, to you or any third parties, will not, in any circumstances, exceed the amount of any charges and/or payments that you make to Platovon Learning in the 3 months prior to the action or event giving rise to the liability.
8.4. You and Platovon Learning agree that any cause of action arising out of or related to the Services must commence within 3 months after the cause of action arose (except for causes of action arising out of users’ responsibilities described in clause 10 below); otherwise, such cause of action is permanently barred.

AMENDMENT OF THE TERMS OF SERVICE

9.1. Platovon Learning reserves the right, at our discretion, to change, modify, add or remove the whole or part of the Terms of Service at any time.
9.2. In the event that the Terms of Service are altered, Platovon Learning will post the amended terms on the Site and changes will apply from the date of posting.
9.3. If, after the Terms of Service and/or the Privacy Policy have been altered, you do not agree to their terms, you must stop using the Site.

SITE MAINTENANCE AND ALTERATION

10.1. Whilst Platovon Learning will try to provide you with uninterrupted access to the Site and the Services, we may need to withdraw, modify, discontinue or temporarily or permanently suspend one or more aspects of the Site, e.g. if Platovon Learning is experiencing technical difficulties. However, Platovon Learning will try, wherever possible, to give reasonable notice of its intention to do so.
10.2. Platovon Learning reserves the right to withhold, remove, alter, amend and/or discard any content on the Site, including content made available to you as a User, for any reason with or without notice at any time.

INDEMNITY

You agree to indemnify Platovon Learning, its subsidiaries, and affiliates, and their respective officers, agents, partners and employees, in relation to any loss, liability, claim, or demand, including reasonable legal fees, arising out of or in connection with your use of the Site and the Services in violation of the Terms of Service and/or arising from a breach of the Terms of Service and/or any breach of any representations and warranties that you make to the Company and/or if any content that you post on or through the Site causes Platovon Learning, its subsidiaries, and affiliates, and their respective officers, agents, partners and employees, to become liable to any other party.

REFUNDS

We do not offer refunds on purchases made through the Site. We provide free samples of content before you purchase a credit token in order to help inform your decision to purchase or not.